Full House
Water Filtration

Yes. If you have access to your Mains water pipeline then you're good to go.

If in doubt check with your plumber or CONTACT US to discuss.

The filter should be installed close to where the water enters your home.

Absolutely! Here's a product overview:

• High-performance water filtration with Watermark and WRAS components throughout

• Purpose-designed for Australian homes using Mains (municipal/city/town) water supply

• Reduces maximum chemicals, softens and structures water via a 4-stage treatment process

• Nothing added - technology is used to treat and filter - no salts or chemicals used

• No electricity or moving parts. No water wasted during filtration

• Low maintenance – easy DIY cartridge change-out

• Low/no flow rate drop. Minimal unnoticeable pressure drop

• Everything for installation provided. Optional legs for ground-mount installation

• Weather-proof and lockable Australian Made aluminium cover

Also read the next FAQ: "What's In The Box" so you know exactly what will arrive in your delivery.

For filtration specifications please visit our PRODUCT DETAILS page.

You’ll be purchasing a complete solution with everything needed to install the system on a wall or fence. Optionally, legs can be purchased for installing the system in the ground. Your plumber will determine the best location for installation.

Your complete package includes:

• premium 4-stage water filtration system, with water softening, descaling and restructuring technology plus 3 cartridge filters with nominal rating of 5 Micron, 20 Micron, 0.5 Micron. 3 pressure gauges

• stainless steel mounting bracket and frame

• powder-coated aluminium cover; mounting screws

• 2 x padlocks to lock cover

• Watermark install pack: 4 x reducers; 3 x bypass valves; 2 x poly elbow fittings

• optional adjustable legs for ground-mount installation (1400mm total extendable height) in powder-coated aluminium

• owners booklet

• plumbers installation guide

Certifications: WRAS: approval No.1812309 Fluid Dynamics Lead free Alloy Vortex. Cartridges registered in compliance with standard 42 NSF/ANSI and WQA. Watermark Standards AS/NZS 3497 Certificate No. 23247 Filter System

Components Warranty: 2 - 10 years

Dimensions including cover: 775mm wide x 860mm high x 260mm deep

Insured shipping is included.

Our solution delivers a 4-stage process of water treatment. Of these four stages, only three cartridge filters require upkeep:

• most homes will only need to replace the filters annually

• the first filter in your system may need to be replaced every 6-9 months, but this depends on the amount of sediment (dirt, large particle debris etc) in your water supply as well as the volume of water you use. Please read the next FAQ “How do I know when to change the filters?” for more info

• three cartridge filters are to be replaced annually to maintain your warranty. Our system is designed for DIY filter changes. You don't need to pay someone to do that, unless it is your preference to do so

• no other component in your system requires regular maintenance

• REPLACEMENT FILTERS can be purchased online. There is a Subscribe & Save automated delivery option available

Our system is basically set and forget, and change the filters once per year. That's it. But if you find that your water pressure drops during the year, or water starts tasting like it did before filtration, then visually check the filters.

Extra info below if you're looking for details:

• if water pressure drops to an unsatisfactory level, check the Pressure Gauges. These help to show which filters are becoming blocked and reducing the water pressure. You can make a mark on the gauges (or use the space provided in your Owners Booklet) and use it to reference future filter replacements

• there are no set rules as to what psi you need to change filters, it’s a matter of personal preference

• if filters are becoming blocked it is likely (but not always) the first filter that’s causing the blockage as it does the heavy lifting when it comes to catching dirt and debris. Replacing this filter every 6 months is sometimes required

• heavy sediment can be caused by a number of factors such as (but not limited to) old pipes, distance from the local water treatment facility to your home, and the quality of the water being supplied. How regularly the filters need replacing also depends on the volume of water used throughout your home - the more water you use, the greater the volume of water being treated by your filtration system, and therefore the quicker the filters become full and need replacing

• 12 months is the standard replacement interval for most homes. All filters are to be replaced at least every 12 months to maintain your warranty

No, you don’t need a plumber to change the filters. Our Whole House Water Filtration System is designed for simple DIY filter cartridge change out. You’ll receive step-by-step instruction in the Welcome Pack, as well as a handy tool to make it easy to unscrew the canister and change-out the filter cartridges. If preferred you can have your local handy-person or plumber do this for you, but it really is very easy to do it yourself.

We make it easy for you to remember to replace filters at the recommended change-out intervals, via our subscription reminder service. You can set that up when you do your first filter replacement.

Using our online store you can pay via PayPal, Stripe (credit card) or Apple Pay. If you’d prefer to pay via bank deposit to a BSB and Account Number you can contact us and we’ll issue an invoice. Products will only be shipped after funds are cleared in our account.

We don't currently offer Buy Now Pay Later. Thank you for your understanding.

Our solution is purpose designed to treat Mains water supply.

Note, if your tank water is only plumbed-in to supply water to garden and/or laundry (for example), then you can install our system onto the Mains pipeline (which would be supplying water to rest of your home). If in doubt check with your plumber.

RO is not suitable for Whole House Water Filtration so we do not offer RO.

RO is an ‘under sink’ filter that can be used in conjunction with our Whole Home Water Filter. Our system will reduce the load on the RO system and therefore reduce maintenance and costs as well as increase the efficiency of the RO under-sink system. RO is generally installed for specific medical requirements and there are many pro’s and cons to RO but ultimately your choice of filtration type is a matter of personal preference. Here’s a few notes from us. RO:

• Removes minerals that are good for health. Fresh food produce is already lacking in essential minerals due to depleted soil. We desperately need organic minerals in our water for good health. If you have RO please consider re-mineralising your water

• Changes the pH of the water leaving it too acidic

• Deadens the water. Newer science demonstrates the positive cellular-level health benefits of living water

• Wastes water during filtration, is energy hungry and can be heavy on maintenance and therefore costs

• Doesn’t efficiently soften or oxygenate the water

• People report that RO water tastes ‘flat’

• RO filters via a pressure system and this can reduce the water pressure significantly (hence it’s under-sink and only used for drinking water, not filtering whole house)

• High cost: upfront cost and ongoing costs from increased energy consumption and water consumption via wastage

• RO was originally invented to desalinate water. Water treatment methods today focus on overall health benefits such as ensuring water retains its healthy minerals.

Loads of Australians and people around the world chose to live in a healthy and sustainable way. Many have reduced their consumption of processed foods, stopped buying chemical-filled beauty products and made the shift to natural alternatives when it comes to cleaning and household consumables.

Yet the water in our homes and workplaces is still filled with toxins and contaminants.

Water is essential to survival. Every cell, tissue and organ in the human body needs water to work properly. Yet the ingredient sung as the hero of health, vitality and survival could be undoing all the other healthy choices we are making.

You’ll use water everyday for the rest of your life. Don’t risk the negative effects of harsh chemicals, dirt, debris and hard, lifeless water.

The ‘purer’ the water the more effective it is at positively impacting your body at a cellular level and properly providing nourishment, hydration and detoxification. Investing in a high-quality, high-performance filtering system is best for your health and wellbeing, and has a huge range of benefits for your home, garden, wallet and the environment too.

Once you taste, see, feel and smell the difference, you’ll wonder why you didn’t make the switch sooner!

We designed our solution so Australian families could easily enjoy the best water possible from every tap in their home, balanced with high-flow rate, affordability and low-maintenance.

Our leading technology delivers an advanced all-in-one solution that uses a 4-stage process of water treatment to deliver high-quality water to every water outlet in your home.

Not only is your water treated for chemicals and debris, but it’s also descaled and softened using the same technology used by Coca-Cola, Nestlé and Kellogg’s. We have designed the most comprehensive and effective water treatment.

Additional information on how our system works can be found on our PRODUCT DETAILS page.

Further, no water is wasted during filtration, nothing is added to your water, no minerals are removed, the system doesn’t use electricity and there are no moving parts leading to low/no maintenance.

We truly believe we have the best product on the market today and we will continue investing to ensure it stays that way!

Learn more ABOUT US

Our clients experience a range of benefits. Here's a snapshot:

• Feel great and look healthier with water quality linked to skin and hair health, and overall wellbeing – gentler on the gut

• No more bottled water – better for you and the planet

• No chlorine off-gas in a steamy bathroom - better for eyes, nose, throat, lungs

• Our system uses catalytic technology to restore ‘living’ water for those interested in the benefits of water memory and water intelligence

• Enjoy better tasting, odourless, cleaner water. Hooray!

• Reduces hard water and limescale. Soft water is gentler on fabrics in the laundry. It may may increase lifespan of household appliances and make them more efficient to run

• Soaps and detergents more effective. They’ll lather better so you’ll use less. Plus, soft water is associated with less scum in the shower